AI summary
M&S’s slow recovery from a major cyber-attack highlights how digital disruptions can severely damage retail profits and sales for over a year.
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M&S takes more than a year to recover from cyber-attack as profits bounce back to £355m
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Sales and profit from clothing and homeware remain below two years ago but ‘brand is in good health’Marks & Spencer has said a devastating cyber-attack that shut down its website last year continued to hurt clothing sales over the summer, more than a year after the hack.The retailer said profits bounced back to £355m in the six months to 26 September from only £3.4m a year before as it partly recovered from the hack. The attack, which began over Easter 2025, forced it to shut its website, which sells clothing and homewares, for more than six weeks. Continue reading...
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