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Telstra apologises after customers mystified by phantom missed call notifications

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Telstra apologized for confusing customers with delayed phantom missed call notifications caused by a glitch in its MessageBank service, which has since been fixed.

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Telco blames its MessageBank service and apologises for customer confusionGet our breaking news email, free app or daily news podcastThousands of Telstra users have reported phantom calls on their mobile devices, with some receiving delayed missed call notifications or voicemails, sometimes days later.The company acknowledged an issue with its MessageBank service on Wednesday night, saying the issue had been fixed that day. Continue reading...

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